Our customers said they wanted straight answers, honest pricing, and a simple design and selection process. Done!
Over the past 40 years we've spent many hours listening to our customers and assisting them in identifying their wants and desires. With their assistance we have developed a no-nonsense, hassle free way of getting straight answers and up front pricing. We don't force you to travel all over town and spend hours on end making all of your selections prior to receiving a quotation. Here is our pledge to you...
We'll return your initial inquiry the same day you make it! We'll schedule an appointment to discuss your project within one week of your inquiry.
During the initial consultation, we'll listen to what you have to say, and incorporate your ideas into a preliminary design.
Within one week, we'll get back in touch with you and make arrangements to present our proposal along with your price, a detailed contract, and a payment schedule based on actual progress. No pressure to sign today!
We'll follow up with you at one week, one month, and 6 months....just to make sure you don't have any unanswered questions. We want you to take your time, collect additional quotes if desired, and wait until you're comfortable before moving forward.
80% of our business each and every year comes from repeat customers and referrals. We're honest, reliable, and very good at what we do. We're not perfect, however, but if you ask some of our most discriminating customers about us, you'll get very similar responses.
We're neat, organized, on time, we work on your project every day until it's done, if something goes wrong, we'll make it right! We never ask our customers to settle for less than what was promised.
From initial tear out to the last coat of paint, we'll keep an open line of communication. When you call the office, a real person will greet you. We'll never hide behind an answering machine. After office hours, you can contact your salesman or our production manager via cell phone.
Our skilled craftsman, high quality suppliers, and trade partners are some of the best in the industry. We've developed long term relationships with them which helps us insure we have what we need, and who we need, when we need them. This allows us to eliminate delays and keep your project on track from start to finish.
Our skilled designers will take your ideas and incorporate them into practical designs that not only look great, but provide function as well. With your permission, we'll help you insure you don't find yourself trying to clean that spaghetti sauce off the stacked stone backsplash in your new kitchen. No need for an architect here. We have the experience and ability to design anything you can dream up.
We can also help those of you who may find yourselves to be color challenged. We can assist with the coordination of your selections and guide you through choices that at times may seem overwhelming.
Best of all, we can accomplish all this right here in our showroom, located conveniently in the South Hills of Pittsburgh.